D8A have been providing IT support in London and South East England since 2001.
For over 17 years we have been providing personal and friendly IT consultancy and helpdesk services to schools and small and medium sized businesses. We have a team of experienced engineers, that have stayed working with us for a great number of years, that know exactly how to keep systems up and running and performing well.
Whilst we recognise the importance of speedy support our primary focus is to be pro-active about ensuring that problems do not occur in the first place.
We work with our customers to ensure that the correct solutions are in place to meet their needs and ensure fault tolerance is in place whilst meeting tight budgets.
Our agreements are the most straight forward in the industry. You either have a pay-as-you go re-active service at some of the lowest hourly rates available or you can opt for our maintenance and helpdesk services agreement which includes all the pro-active managed IT you will need, including monitoring, regular software and firmware updates to all servers, computers and other devices, regular backup checks, regular meetings with your technical account manager and an annual IT roadmap. Why should checking your backups, monitoring or applying updates be an optional extra?
Once our support software is installed, if you do need us to respond to an incident then you can easily request remote support at the press of your F11 key, email us at firstname.lastname@example.org or give us a call on 020 8315 5820. We have 1st, 2nd and 3rd line engineers available for remote support and on-site visits. We operate an ITIL compliant helpdesk that ensures that we prioritise cases effectively meaning those issues that need attention quickly, get attention quickly.
Assisting businesses in implementing and supporting networks that meet their needs.
Involved in designing, installing and supporting school systems for over 15 years.
Report IT incidents through the press of a single button on every computer in your organisation.
Implementing networks that meet the demanding needs of partners & negotiators.
"D8A have provided our IT function for over six years, assisting us in growing from a business of two to one with 19 users. Jason and his team are responsive, helpful and adaptable. They have consistently come up with creative solutions to grow our systems to fit our day-to-day needs, and have provided both long-term, strategic support to our business and emergency assistance as and when the need has arisen.”
JONES NICKOLDS (Solicitors in family law)
"I have been working with D8A for the past five years now and they have always delivered the most cost effective solutions for my business."
We will send a friendly consultant that will listen to your requirements and provide you with helpful suggestions in straight forward, non-technical language.
Please provide us with your name and number and we'll call you back within an hour to arrange a free visit for us to discuss your needs, evaluate your existing infrastructure and make a recommendation.